Work Experience
Data Analytics Engineer Jan 2022 – Present
@ Microsoft
- Designing and developing core business metrics, automated dashboards, and data visualizations to drive strategic insights.
- Building experiments, algorithms, and models to derive actionable business recommendations.
- Applying automated machine learning techniques and presenting findings via interactive visualizations and presentations.
- Collaborating with stakeholders to standardize metrics and foster data-driven decisions.
- Providing data support, training, and ad-hoc analyses across teams.
Power BI Customer Engineer (Data & AI) Apr 2020 – Jan 2022
@ Microsoft
- Accelerated cloud adoption and data-driven decision-making with Power BI and Azure analytics.
- Advocated for Managed IP and Proactive Services to optimize customer support agreements.
- Diagnosed and resolved Performance issues including data modeling and DAX optimization.
- Advised on data governance, scalability, security, and compliance best practices.
- Mapped customer needs to Synapse, Fabric, and cloud-based analytics solutions.
Technical Support Engineer Feb 2017 – Apr 2020
@ Microsoft
- Provided advisory and reactive support for Power BI Desktop, Service, Mobile, Premium, Embedded, and Gateway.
- Resolved escalated cases through advanced troubleshooting and collaboration.
- Mentored new hires and designed targeted training to address skill gaps.
- Diagnosed product bugs via log analysis and coordinated fixes with engineering.
- Troubleshot connectors across SQL, SharePoint, SAP, Google Analytics, Azure, and more.
Business Intelligence Developer Jun 2010 – Mar 2012
@ eMAG
- Developing advanced BI applications with QlikView, Qlik Sense, and Power BI.
- Working with Business Strategy to identify improvements and new solutions.
- Optimizing scripts and report designs for performance and maintainability.
- Ensuring application support and monitoring report sustainability on the server.
- Manipulating data from MySQL, MSSQL, and platforms like Google Analytics.
- Collaborating in JIRA/Agile environments for SCRUM-based delivery.
Education & Certifications
Transilvania University of Brasov
2012 – 2015
Cybernetics - Economic Informatics / Bachelor Degree