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Daniel Chiru

Power BI Artist

Berlin, Germany

[email protected]

+40740605370

Connect with me on Linkedin


Skills

Power BI

100%

Report Designer

90%

Data Visualization

90%

Data Manipulation

60%

Languages

English

Romanian

French



Work Experience

Data Analytics Engineer / Microsoft
Jan 2022 - Current

• Designing and developing core business metrics, creating intuitive automated dashboards and data visualizations to track and extract helpful business insights.
• Developing effective experiments, algorithms, analyses, and models to derive high-impact actionable insights that meet customer, engineering, and business needs.
• Applying automated machine learning techniques and effectively communicating analysis findings through interactive visualizations, documents, and presentations.
• Working closely with numerous stakeholders in the broader organization to create more consistent metrics and reports across BAP products, engineering efforts, and customer behavior.
• Communicating with technical and non-technical audiences and establishing a culture of data-driven business decision-making.
• Supporting other teams on selected data projects, with training or ad-hoc analysis.


Power BI Customer Engineer (Data & AI) / Micrososft
April 2020 - January 2022

• Create customer value by accelerating cloud consumption/usage, supportability, and influence upsell.
• Evangelize the value of Managed IP and Proactive Services with key Customer Success stakeholders to support the effective use of customer’s support agreement.
• Spot performance issues, analyze problems, develop solutions to meet customer needs.
• Understand customer/partner requirements and can map the adoption and optimization of Microsoft technology solutions accordingly.
• Help Customers operate and optimize their environment.
• Collaboration with Area/Region team to increase consumption, digital transformation and product adoption
• Cultivates relationships, credibility, and loyalty with customers and partners intentionally by sharing relevant business expertise.


Power BI Technical Support Engineer / Microsoft
Jun 2010 - Mar 2012

• Supporting advisory and reactive incidents for all products related technologies: Power BI Desktop, Power BI Web Service, Power BI Mobile App, Power BI Premium, Power BI Embedded, Power BI Gateway, etc.
• Bringing escalated customer cases to resolution through advanced problem solving and collaboration.
• Proactively and consistently mentors new hires.
• Seeking supplemental training to improve performance and develop people knowhow. Proposes new training to address identified gaps within the team.
• Improving skills and knowledge across product families and business processes.
• Addressing product bugs, providing accurate descriptions, and collaborating with appropriate stakeholders and engineering team members on fixes. (Analysing traces as Fiddler, SQL Profiler, Power BI logs, etc).
• Identifying and addressing process gaps to conduct process and sharing solutions broadly to improve the customer experience. Leading as a case-wellness expert.
• Starting to participate in analysing case coding and voice of the customer data.
• Applying a unified approach to solving the customer’s problems by leveraging internal groups through collaboration/swarming.
• Leveraging the experience with automation tools to provide feedback for application improvement. Appling broad knowledge of automated tools being used across other technologies and products.
• Troubleshooting Connectors Issues such as SQL Server Analysis Services, SharePoint Online, SQL Server, SAP, Google Analytics, Azure, and many others.
• Good understanding of Office 365 Administration portal, Azure Portal, Gateway, Microsoft Flow, Power Apps.


Business Intelligence Developer / eMAG
Jun 2010 - Mar 2012

• • Developing advanced business application with QlikView, Qlik Sense.
• Working closely with the Business Strategy department to identify improvements and new solutions;
• Working on script/design optimisations for the existing business applications.
• Ensuring support inside the organisation for the application developed by my team.
• Monitoring the tasks and sustainability of the reports on the server management platform.
• Analysing and evaluating the database accuracy and how information is being stored.
• Manipulating information from various sources using MySQL and MSSQL with QlikView, Qlik Sense, PowerBI, SQL Server, HeidiSQL.
• Working with Google Analytics for deep analysis about the user interaction on the web platform.
• Using JIRA/Agile environment for a better collaboration between self-organizing (SCRUM).